en English
01274 730 815 [email protected]


Hours: 22.5 hours – Monday to Friday from 12.30pm to 5pm (to include occasional evening and weekend work)

Contract: Fixed term to end 31st March 2021

Salary: £9.30 per hour

Location: Kenburgh House, 28 Manor Row, Bradford, BD1 4QU with requirement to travel between service locations

Responsible to: Office Manager

Annual leave: 25 days pro-rata

Pension: We operate a contributory pension scheme which you will be auto-enrolled into (subject to the conditions of the scheme)

Probationary period: 6 months

Closing date: 10am on 12th October 2020

Interview date: 19th October 2020


Mind in Bradford is looking for an administrator to assist the Office Manager and fulfil the role of frontline communicator with clients, enquiries and visitors to HQ.  To provide general administrative support to ensure that daily operations are maintained in an effective, up-to-date and accurate manner.


The role will appeal to those who have:

  • A minimum of 5 GCSE’s (or equivalent) grades A-C – must include English and ICT
  • Experience of:

Working in in a busy and demanding office environment
Reception and telephone work
Working as part of a team
Utilising databases/spreadsheets

  • Knowledge of office systems and procedures
  • Diary management and appointment booking using manual and computerised systems
  • Confident and successful use of IT systems and packages, including Microsoft Office (Excel, Word, PowerPoint, Outlook, One Drive)
  • Handling confidential information in an administrative setting
  • Excellent administrative and organisational skills
  • Ability to work well under pressure and to a consistently high standard
  • Excellent communication and customer care skills (written and verbal)
  • The ability to multitask, prioritise and switch tasks as necessary
  • Ability to work efficiently and make good use of time and resources
  • Ability to pay attention to detail and accurately record and communicate information
  • Ability to maintain a high level of confidentiality and discretion at all times
  • Knowledge of your own support and development needs
  • Knowledge of anti-discriminatory practice and promoting diversity
  • An inclusive approach which welcomes and relates to people from many different backgrounds
  • A positive attitude towards those with mental health difficulties and be able to respect and value people unconditionally.
  • Patience, resilience and be able to cope with pressure to meet deadlines
  • Exceptional listening, verbal and written communication skills
  • Able to take initiative, be creative, proactive and flexible
  • A professional approach to all duties

In the first instance any enquiries to be emailed to [email protected]

Making an Application

•      CVs will not be accepted

•      Please email your completed application form in word format (as an attachment) to [email protected]

•      Please note it is not possible for us to give feedback to non-shortlisted applicants

•      Mind in Bradford is committed to safeguarding and promoting the welfare of vulnerable adults and all successful applicants will be asked to apply (through Mind in Bradford) for an enhanced Disclosure and Barring Service (DBS) check and a right to work in the UK check



       Job Description and Person Specification

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