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Service Manager – Guide-Line
Are you a dynamic leader passionate about mental health? Can you drive service improvement with innovative solutions? Are you ready to lead teams and shape services to make a lasting impact on communities?
At Bradford District and Craven Mind, we believe in supporting mental health through high-quality, person-centred services. We’re committed to creating a culture of collaboration, innovation, and inclusivity, where both our staff and the people who use our services thrive.
As Service Manager, you’ll take the lead on driving the strategic development of Guide-Line, our helpline service, while also having the opportunity to shape other mental health services. You’ll work closely with staff, volunteers, and external partners to ensure we meet evolving community needs, while championing the voices of the people we serve.
Join us to help create a healthier, more resilient community, and be part of an organisation that values your leadership, problem-solving abilities, and passion for making a difference.
The role will appeal to those who have:
- Proven experience managing teams within a mental health or related field, with a track record of service development and driving change.
- Strong ability to build and maintain partnerships with stakeholders and external agencies, fostering collaboration and multi-agency working.
- Expertise in recognising and managing risk, including safeguarding, while maintaining a focus on service quality and safety.
- Excellent communication and data analysis skills, with the ability to produce clear, insightful reports that drive service improvements.
- A proactive, solution-focused mindset, with a passion for leading innovative projects and meeting evolving community needs.
Salary scale: Grade 4 – Our grade 4 salary banding is £27,647 – £35,390, but we’re looking to appoint an experienced manager into this role, at £30,000 – £35,390.
Contract: Permanent
Hours: 37 hours
Base: Kenburgh House, 28 Manor Row, Bradford, BD1 4QU, with requirement to travel between service locations
Responsible to: Director – Children, young people & all age
Annual leave: 25 days plus Bank Holidays
Pension: We operate a contributory pension scheme which you will be auto-enrolled into (subject to the conditions of the scheme).
Probationary period: 6 months
Closing date: Thursday, 10th October 2024
Interview date: Week commencing 14th October 2024
In the first instance any enquiries to be emailed to [email protected]
Benefits
- Pension scheme
- Annual reviews
- Simply Health cash plan
- Casual / informal dress code
- Employee Assistance Service
- Enhanced sick pay after probation
- Flexible working dependent on role
- Two staff company days every year
- Excellent personal development opportunities
- 25 days annual leave per year, plus Bank Holidays (full-time roles)
- Discount schemes including Company Shop and Blue Light Card
- Work for an accredited employer; Mind Quality Mark, Mindful Employer, Disability Confident and Real Living Wage
What we do [one minute video]
