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Complaint form

We very much hope that any complaints can be resolved at the informal stage.  However, if this is not possible please complete this form as fully as possible to help us understand and address your complaint quickly and appropriately.

All complaints will be recorded at every stage. All information provided is processed in accordance with the Data Protection Act 2018. Any personal information you share will be held securely by Mind in Bradford and used solely for the purposes of processing and resolving your complaint. Full details of our privacy policy are available on request or at www.mindinbradford.org.uk/privacy.

Complaint policy

Please note: Complainants can remain anonymous, but in such cases, we may not be able to fully investigate or resolve the complaint.

Please give details of your complaint, include as much details as possible, e.g. actual words said, dates of events, names or descriptions of the person/s the complaint is about.
Please give details of the outcome you are seeking.

Full details on how we use your data and keep it safe can be found in our Privacy Policy.

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