Policies

Service Member Partnership Agreement

This agreement highlights the behaviours we expect from everyone to maintain a safe, inclusive and supportive environment. It applies whenever you interact with our organisation— in our office, at home, in the community, over the phone, through email, post, text or live chat. By using our services, you agree to follow these expectations.

Read Service Member Partnership Agreement

Service Member Policies

Please find out up to date policies that relate to our engagements with clients who use our services:

Boundaries Policy

Complaint Policy

Confidentiality Policy

Client Influence And Participation Policy

Data Protection Policy

DBS

DNAR Policy

Equity, Diversity & Inclusion Policy

Environmental Policy

Privacy Policy

Safeguarding Adults At Risk Policy

Safeguarding Children And Young People Policy

Self-harm and Self injury Policy

Management of Violence and Aggression Policy