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If you need urgent mental health support and live in the Bradford district or Craven,
call First Response on 0800 952 1181 now.


Our evening crisis service, The Sanctuary, is currently provided by telephone and limited sessions in person, because of restrictions arising from the coronavirus outbreak. We can still help and support you. Referral is through First Response on 0800 952 1181.

What is The Sanctuary?

Sanctuary is a crisis service, which provides a calm, non-clinical, safe space for anyone aged 16+ experiencing mental health distress. It is often used as an alternative to going to hospital.

Our award-winning service is open 365 days a year from 6pm–1am.

Who is it for?

The Sanctuary supports people in a mental health crisis. Our team are warm and welcoming and listen with empathy and respect. We offer effective emotional support, helping individuals to better manage their crisis.

People who attend could be experiencing severe anxiety or panic attacks, having suicidal thoughts, be intensely depressed or may be disassociating. Other examples are people hearing voices and those experiencing Post Traumatic Stress Disorder. Many will feel overwhelmed and unable to cope.

How to access The Sanctuary

To access Sanctuary, you or someone acting on your behalf must initially call First Response on 0800 952 1181. First Response will then decide which is the best service for your needs. They may determine that a referral to Sanctuary is the most appropriate course of action.

We can arrange a taxi for you to and from the Sanctuary if needed. When you arrive, you will be met at the door by our welcoming team, you will be offered a warm drink and will sit in a quiet room with a member of the team. You can bring a visitor along with you if you choose but they would need to remain in our waiting area while you have your 1:1 session. Sessions usually last for an hour. The Sanctuary service is run at our headquarters at Kenburgh House, Manor Row, Bradford BD1 4QU.


I love and appreciate the feeling within the Sanctuary. It’s very easy to open up in this environment amongst the very talented and hardworking staff.


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