Crisis Support Worker

The role

You will be part of a team of Crisis Support Workers delivering mainly one-to-one support to clients over the telephone or face to face at one of our Bradford Hub.

Find out more about our Safe Spaces service here.

You will report directly to a Team Leader and will support people to regain control over their lives and access further sources of support. The role is emotionally demanding due to the nature of distress experienced by clients.

As a Safe Spaces Crisis Support Worker, you will also have the opportunity to be part of our bank staff, offering ad-hoc relief cover for absence/annual leave

Salary

Salary scale for Crisis Support Worker £20,450 – £24,540 per annum FTE

Shift pattern

Please specify in your application your shift preferences. 

• Wednesday 19.10 – 2.30 (6 hrs 50 includes 30 min break) + night time enhancement – office based
• Thursday 19.10 – 2.30 (6 hrs 50 includes 30 min break) + night time enhancement – office based
• Saturday alt weeks 12:00 – 19:20 (6 hrs 50 includes 30 min break)
• Saturday 11.30 – 2.30 (3 hrs potential to work from home)

Who you are

This role will appeal to those who have an empathetic, non-judgmental approach, and who are passionate about supporting people to create positive changes in their lives. You will need to be confident working both independently and as part of a team, and will be passionate about supporting others.

What we offer

• Base: Kenburgh House, Central Bradford, with occasional travel across the district
• Responsible to: Service Manager / Team Leader
• Annual Leave: 25 days pro-rata
• Pension: We operate a contributory pension scheme which you will be auto-enrolled into (subject to the conditions of the scheme)
• Probationary period: Six months
• Closing Date: Open recruitment until all positions are filled
• Interview Date: Ongoing

How to apply

• Read the job description:

Crisis Support Worker job description

• Fill in the shift preferences and equal opportunities form:

Equal opportunities monitoring form

• Send your CV, equal opportunities form with a cover letter outlining your skills and experience to [email protected]

Important

• Please note it is not possible for us to give feedback to non-shortlisted applicant.

• Mind in Bradford is committed to safeguarding and promoting the welfare of vulnerable adults and all successful applicants will be asked to apply (through Mind in Bradford) for an enhanced Disclosure and Barring Service (DBS) check and a right to work in the UK check.

Team Leader

The role

Mind in Bradford are looking for Team Leaders to work within our Safe Spaces crisis service.

Find out more about our Safe Spaces service here.

This role will appeal to those who have an empathetic, non-judgmental approach, and who are passionate about supporting people to create positive changes in their lives. You will need to be confident working both independently and as part of a team, and will be passionate about supporting others.

Salary

Salary scale for Team Leader  £23,517 – £26,585 per annum FTE     

Shift pattern

The team leader role can be split into two roles of two shifts or one person could work all four shifts. Please specify in your application. 

• Monday 19:00 – 02:30 (weekly)
• Tuesday 19:00 – 02:30 (weekly)
• Wednesday 19:00 – 02:30 (weekly)
• Friday 19:00 – 02:30 (alternate weeks)
• Saturday 19:00 – 02:30 (alternate weeks) 

What is it like to work as a team leader within the Safe Spaces service at Mind in Bradford?

Team Leaders are essential for the effectiveness of our service, as they play a pivotal role supervising, inspiring, and connecting with our crisis support workers to ensure the optimal support for our clients.

“As Team Leader in Safe Spaces, I not only get to support our clients but get to support and work alongside a great team of Crisis Support Workers and I get to see the larger impact their work has for our clients.” 

At Safe Spaces, a Team Leader must showcase a deep commitment to supporting people to move forward, exhibit strong leadership qualities through personal example, possess adept problem-solving skills, and demonstrate adaptability and quick thinking.

The team you will be joining is comprised of exceptional individuals, all united by a common goal: making a meaningful difference.

“Being a Team Leader is a great experience especially when you work along committed staff members who want to help make a difference to the lives of many.”

The role will appeal to those who:

• Have experience of working with children, young people and adults in a health, social care or any other relevant setting
• Have a good knowledge of services across the Bradford District & Craven commitment to excellence
• Have excellent communication skills and feel confident in supporting people in a clear, meaningful and non-judgemental way
• Are confident in recognising and responding to risk and safeguarding concerns
• Have an ability to take initiative and be proactive in solutions
• Have excellent organisational and IT skills

What we offer

At Mind in Bradford we are driven by a commitment to deliver high quality services to support people across the Bradford District & Craven when they are struggling. We are passionate about providing support to people when they need it most, as well as creating an inclusive, supportive and welcoming working environment for our staff.

We operate a casual dress code and we welcome and support applications from people with lived experience of mental health challenges, disabilities and/or any neuro-diverse conditions. We are committed to encouraging and facilitating people to achieve their potential and goals. At Mind in Bradford we want to build on people’s strengths to create and embrace a diverse workforce in terms of experience, background and thought, that is reflective of our community. Working in mental health can be emotionally demanding, and we ensure that support is in place for all of our team.

In addition to this, we also offer:

• Clinical supervision to staff
• Staff engagement forums
• Casual Dress
• Supportive management team who are committed to enhancing staff wellbeing
• Opportunities for progression and development
• Employee Assistance Programme inc. payment towards healthcare expenses, access to GP appointments.
• Life Assurance Scheme
• Holiday allowance 25 days plus Bank Holidays (pro rata) increasing to 28 days plus Bank Holidays with service.
• Pension – we operate a 4% contributory pension scheme which you will be auto-enrolled into (subject to the conditions of the scheme).

Applicants will also have the opportunity to work as part of our staff relief team, who can pick up ad-hoc hours that become available to cover annual leave or sickness.

If you would like to be part of our dedicated and friendly team, who are committed to making a difference for people across the District, then this is the role for you! Please do get in touch with us if you require any support with the application process.

How to apply

• Read the job description:

Team Leader job description

• Fill in the shift preferences and equal opportunities form:

Equal opportunities monitoring form

• Send your CV, equal opportunities form and a cover letter outlining your skills and experience to [email protected]

Important

• Please note it is not possible for us to give feedback to non-shortlisted applicant.

• Mind in Bradford is committed to safeguarding and promoting the welfare of vulnerable adults and all successful applicants will be asked to apply (through Mind in Bradford) for an enhanced Disclosure and Barring Service (DBS) check and a right to work in the UK check.