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New freephone number for Guide-Line

Guide-Line has a new number and is now free for all callers. Launching today on World Mental Health Day 2020, our mental health phone support service is available on 08001 884 884 and calls from all landlines and mobiles will not be charged.

Guide-Line is a confidential helpline which has been running for more than 20 years. The lines are manned by trained staff and volunteers who offer a listening ear, advice and support, and who can help you find local services. Last year, the service received 7,000 calls.

During the first three months of lockdown, the service received nearly twice the number of calls than the previous quarter and we expanded its opening hours and number of staff.

It is now open from 12 noon to midnight every day for anyone of any age living in Bradford, Airedale, Wharfedale and Craven. Callers can ring up to once a day if they are struggling. Anyone calling the old number with the local dialing code 01274 will be asked to redial using the freephone number. 

Posted on: 10th October 2020

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