Mind in Bradford awarded the Mind Quality Mark
We have been awarded the Mind Quality Mark (MQM) again. The MQM is a robust quality assurance framework created by Mind, the national mental health charity, which Mind in Bradford is affiliated to.
MQM sets out the baseline of best practice and legal compliance in all areas of a local Mind’s governance and activities. To achieve the MQM, a local Mind must meet or exceed all 24 key standards.
Local Minds undergo a rigorous assessment which includes a thorough appraisal of organisational policies and procedures as well as a visit and interviews with trustees, staff, volunteers and people who use services. MQM is awarded when all standards are fully met.
The MQM provides assurance that local Minds across England and Wales are well-run organisations who meet Mind’s expectations of good practice, and in many cases excel beyond those expectations. It provides assurance that they are healthy, ambitious and strong in providing the highest quality support to people experiencing or at risk of developing mental health problems.
Mind in Bradford has previously held the quality mark and is delighted to be awarded the MQM status again. Lots of effort went in to getting this status, so thank you to all trustees, staff, volunteers and service users who contributed.
We continually reflect on performance, progress and change made and are keen to always improve and develop ways of having a positive impact on the lives of people experiencing or at risk of developing mental health problems.
Author: Lucy Clews
Posted on: 4th June 2020